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Legal notice and terms of use of the products

Legal warning

The stipulations that we make available to you below regulate the use of the Suavinex Link application, designed by EXCLUSIVAS RIMAR, SL in order to help you in the management and supervision of pregnancy, lactation and upbringing of your children. In addition, you can also use the Suavinex Link Application to connect your Suavinex Smart Products with your Account in it, which will allow you to manage, configure and make use of the above as well as manually, also through your account in the Application.
In any case, we inform you that the use of the above functionalities is not exclusive, so you can make use of your Suavinex Smart Products without connecting them to your account in the Application, as well as using the Application only for the exclusive purposes of support and support in relation to pregnancy management, breastfeeding and raising your children, without the need to connect it to any Product.

Without prejudice to those contents that refer directly to the Account in the Application and / or to the connection thereof with the Smart Products of Suavinex, this Legal Notice applies fundamentally to the conditions that govern the use of the Suavinex Link Application for its use as a support tool and support in the management of pregnancy, breastfeeding and childcare, so everything related to the Terms and Conditions applicable to the connection of the account Suavinex Smart Products and other external assistants managed by third parties will be governed fundamentally by the provisions of the legal agreement provided in the interconnection procedure with them.

After reading and accepting those present, the individual is granted an exclusive authorization as a User, not transferable to install, access and navigate through the different functionalities of the Link Application.

In this sense, and in compliance with the provisions of Law 34/2002, we provide you with the following information:

1. Identification and corporate purpose

This document contains the conditions (hereinafter the Conditions) for the use of the Suavinex Link Application (hereinafter, the application). In terms of personal data, to know our information processing policy, you must access the following link Privacy Policy.
EXCLUSIVAS RIMAR SL, (Hereinafter, Suavinex) company of Spanish nationality with registered office in the Las Atalayas Industrial Estate, in Rublo Street, SN Plot R84-94, CP 03114 of Alicante and provided with CIF B03074093. It is duly registered in the Commercial Registry of Alicante on Sheet A13748 Volume 1446 Folio 205, its corporate purpose being the manufacture and marketing of childcare, hygiene and cosmetic products.

2. User

For the purposes of these Conditions, any person will be considered a User, whether natural or legal person, who for any reason accesses or uses the Suavinex application and / or navigates through it, regardless of whether they do so in their condition of Main Administrator User (User with own account) or as a Guest User for viewing a profile
The navigation and use of the Link Application in any way implies full and unreserved acceptance of each and every one of the general conditions included in the present Legal Notice, so if the User is not satisfied with them must refrain from making any use of it.
This notice is subject to changes and updates. In this sense, it is recorded that the applicable conditions are conditioned to the exact moment in which the User accesses the application, in such a way that it is the responsibility of the latter to review those present each time he makes use of the system, being able to this Notice will be modified according to the interest of Suavinex. To such effects, Suavinex will inform and publicize the substantial modifications of the Notice that could affect the User's rights to give the latter the possibility of knowing them.
The User agrees to use the application in accordance with current legislation and this Legal Notice, as well as any other notice or recommendation that is brought to their knowledge, always in accordance with current legislation and the rules of coexistence, moral and public order commonly accepted.

3. Acceptance of the conditions of the legal notice

Please read this Legal Notice carefully before using our application. The access to it, the creation of a User account and in general the configuration and use of any of its functionalities, as well as the sending of your personal data through forms implies the acceptance of the conditions of the Legal Notice according to the version published at the moment in which the User accesses them, so in case of not being in agreement with them we recommend you to automatically interrupt your connection.

4. Prior notices:

4.1. Use of the application for pregnancy and lactation management purposes:

  1. Although the contents of the Suavinex Link Application have been developed with the collaboration of health professionals, they should not be considered as a medical opinion in any case. Therefore, these contents can not replace the diagnosis, treatment and recommendations of the medical professionals who manage and supervise your pregnancy and pediatric controls of your children. Do not substitute or alter the criteria of your doctor for any type of recommendation known through our platform.

    In this sense we inform you that Suavinex Link has not been conceived to be used in the detection of any type of alteration during the pregnancy or growth of your children, nor for the realization of diagnoses, control and supervision of patients and / or follow-up of diseases and / or pathologies, nor for the transmission of health information in an official manner. Therefore, any information, recommendation, and in general material or content known through Suavinex Link is made available to its Users solely to assist in the management, organization and supervision of their pregnancy or upbringing and with merely informative effects,

    Suavinex Link is not conceived or prepared in any way to alter the direct relationship that the User must maintain with his doctor in charge of supervising his pregnancy or upbringing of his children. Do not substitute or alter the criteria of your doctor for any type of recommendation known through our platform.

    Also, and as already communicated, we inform you that the information of Suavinex Link does not intend or in any way can be complete, accurate and appropriate to your specific process of pregnancy, breastfeeding or aging, so Suavinex will not be responsible in any of any type of damage, injury, inconvenience and / or cost derived from an information that has been accessed during the navigation of the User in it.

  2. Suavinex is solely responsible for the information and data hosted within its Application.

    If you decide to use the functionalities provided to download data and clinical information or share information stored in the Application, please note that once this is downloaded or shared with third parties or through any platform outside of Suavinex Link, the shared contents remain outside the Suavinex systems, who is totally exempt from responsibility regarding how many actions are carried out in relation to the shared information. Therefore, whenever you use a "Download" or "Share" function, please be aware of the sensitivity of the data associated with the account.

    On the other hand, if you have received an invitation to view a profile of another User, we inform you that the invitation you receive is made in order to allow you to view the hosted content, prior authorization from the account holder, without being able to share or use said information for a different purpose. Suavinex is not responsible for the use that Guests invited make of the information accessed, although in case this is your situation, please make a conscious and responsible use of the information and data displayed, as well as refrain from accepting erroneous invitations that come from third parties that you can not clearly identify.

4.2. Creation of an account in the Application for connection with Suavinex Smart Products:

Any type of connection that you decide to establish between your Smart Products Suavinex and your Account in the Application will be made according to what is indicated in the Suavinex Smart Product manual purchased, and in accordance with the Terms and Conditions that will be made available to the interested User during the connection procedure in each case initiated.

5. Use of the application and the account

5.1. General use:

Regardless of what is indicated in terms of connectivity of the Account in the Application of Suavinex with Smart Brand Products, in general, the application is conceived as a tool to manage pregnancy and monitor the growth and health of our children, managing diverse information and offering a series of functionalities that allow us to host different contents and know articles and recommendations related to the previous purpose.
Accordingly, Suavinex Link provides access to a multitude of information and contents, recommendations, services, functionalities, data or images (hereinafter, "the contents") developed by Suavinex or its licensors and authorized third parties to which the User may have access.

Given that the use of the Application requires the creation of a User account, the User assumes responsibility for the necessary registration to access certain functionalities or contents. In such records, the User will be responsible for providing truthful and lawful information. As a result of this registration, the User will have an account and password of which he / she will be the owner, undertaking to make a responsible and confidential use of it. The User agrees to make appropriate use of the contents of the Application, as well as to participate in it in a diligent manner and in accordance with the requirements of the law, this Legal Notice, public order, good customs, morality and good faith.

In case that at any time the application allows the User to participate and interact with others by publishing comments or opinions, we inform you that the dissemination of content of a racist, xenophobic or discriminatory nature with respect to any group or person for the reason that outside, as well as against the rights and public liberties is absolutely prohibited and will not be tolerated by Suavinex.

When using the application, the User agrees to:

  1. Make use of Suavinex Link only to manage and supervise the pregnancy and the care of our children, always bearing in mind that the Application at no time replaces or should alter the recommendations and diagnoses of those medical professionals who supervise your health and that of your children . On the other hand, the performance of any activity that exceeds the mere personal and private use of the functions offered through the application, as well as the exploitation of any of its resources for profit or own use or that of third parties is not authorized and results contrary to these terms and conditions.
  2. The application is designed for direct and personal use by the user, being forbidden any use for commercial purposes.
  3. Likewise, the User undertakes not to use the contents or services of the application in such a way that this may cause damage to the equipment and computer systems of Suavinex or any third party, or to any content that is stored in them, as well as not introduce or disseminate in the application and / or the Suavinex network computer viruses or any other physical or logical systems that are likely to cause any type of damage.
  4. Do not intend to decompile or reverse engineer the information and codes contained in the Application.
  5. Not to use the contents of the Application or the information that has been accessed through it to advertise on third parties, collect or store data and personal information of the users of the Suavinex page or send messages for any commercial purpose or interest or personal profit, whatever the same.
  6. Without prejudice to the provisions of the Privacy Policy and Data Protection, in certain cases, Suavinex may require prior information and consent of the User, for access to certain Contents and / or Services of the application, the identification of the User requesting the filling in a data collection form necessary for the management of certain applications or services (for example, to create your account, to view a profile, to subscribe to the newsletter, etc.). In these cases, Suavinex may request prior information and consent from the User to identify it by requesting the completion of a form of collecting personal data. In such cases, the User must provide the information in a complete and truthful manner, as well as update their registration data in case there is any variation in them. In any case, the User will be solely responsible for the false or inaccurate statements made and the damages caused to Suavinex or third parties for all the information provided. The user may also be required to provide his email address, Shipping address and other contact information within the framework of our Privacy Policy. The User agrees that we can contact him at any time through the contact information provided. Suavinex undertakes to process the Personal Data collected in accordance with the provisions of the Privacy Policy section, which the User declares to have read and accepted prior to the communication to Suavinex thereof, and in any case, in accordance with the regulations valid.
  7. If you are a User with a registered account, regardless of whether the creation of the same is for the purpose of using the Application for management of pregnancy and upbringing or for the connection between an Suavinex Smart Product and the same, it is commits to diligently use your username and password, as well as to maintain the confidentiality of them, this obligation being your exclusive responsibility. Suavinex also reserves the right to cancel, restrict access to those accounts that are considered duplicated, false, fraudulent,
  8. It is possible that in order to guarantee adequate access to the Contents and Services of the Application, the User must install certain programs, softwares and / or applications on their device or update their versions. In these cases, the decision of installation or update will be the responsibility of the User, not assuming Suavinex any type of responsibility in relation to the decision and installation procedure as well as the results of the same.
    Likewise, upon registering the User states that he is over 18 years of age and has the legal capacity to contract.

5.2. Introduction of links to the Web for downloading the Application:

Any user wishing to insert links from an external website that redirects to the Suavinex Link download website must ensure that they comply with the following requirements:

  1. The link to the page is only allowed with respect to the main download page and must be done in such a way that it does not generate any type of error or confusion regarding the origin of the contents. Likewise, the introduction of links to the Website will not be made in any case through the use of any distinctive sign owned by Suavinex except legally permitted cases or those in which Suavinex has faithfully and in writing provided its authorization to that end.
  2. The User is not authorized to link the link to any Suavinex website through any type of false, inaccurate or incorrect statement about Suavinex, its brands, products and quality thereof, nor about its employees, customers. , corporate policies, ideology, commitments, actions, projects, positioning or any other economic, political or social trend.
  3. The indirect reproduction in portals or external addresses of any content of the Application and / or the Web of Suavinex is absolutely prohibited, either through copy of texts, designs, interfaces, graphics and / or any other content of the Web, including online links. Likewise, the introduction of frames or frames or any other element that generally allows the display of the contents of the Application indirectly, in directions other than the Suavinex Website, is absolutely forbidden
  4. Any reference that redirects to the Web of download of the Application that pretends to take advantage of the reputation of brand and prestige of Suavinex for profit and profit of any third party is not authorized, nor will those links in which the redirection to any page be. related to Suavinex and / or the application implies any use of expressions of hatred, false statements or that suppose any type of act of comparison or unfair competition or are prohibited in any way by the current legislation.
  5. The introduction of links to any website of Suavinex from pages that include as part of its content information or illegal, illegal, degrading, contrary to morality and public order, discriminatory in any way and in general, that transgress in any way the Good socially accepted customs or this Legal Notice is prohibited.

In general and without limitation of the foregoing, the introduction of any link by a third party to any website of Suavinex must be done in such a way that does not induce or imply to Users the incorrect perception that Suavinex authorizes such insertion or in any way supports, subscribes or adheres to the contents of the page from which said link is entered. The introduction of any link will be made under the sole discretion of the inserting subject after reading this Notice. Under no circumstances, unless expressly proven otherwise, will it be considered that Suavinex has authorized or provided its consent for the inclusion of a link to its page from a third-party website,

6. Content and services

The User accepts and agrees that any data or information referring to Suavinex, its brands, services, products or general corporate information, whatever the nature of this, is provided for informational purposes only, so Suavinex , despite making a continuous effort to ensure its accuracy, adaptation and updating does not assume any responsibility regarding the content, completeness or veracity of it.

In the event that from the Link Application of Suavinex make available to the User at any time links and contents that redirect to websites owned or managed by third parties, Suavinex expressly states that the insertion of the above links pursues a merely informative or informative purpose , without assuming any responsibility with respect to its content, which does not control, approve, monitor or make its own in any way, nor guarantee the technical availability, quality, reliability, accuracy, extent, veracity, constitutionality or validity of any material or information contained in none of these hyperlinks or links to other internet sites. Likewise, the insertion of the link in no way implies the existence of a relationship of any kind between Suavinex and the owner of the website to which it is redirected, nor the approval and review by Suavinex of its services, contents and publications. In this sense, Suavinex does not assume any type of responsibility for the content of said pages or services in them marketed.

7. Limit and exclusion of liability

7.1 Information

The information contained in the application is of a general nature, so that at no time the contents of the same have to alter, modify or replace any medical advice provided by health professionals who manage your pregnancy pediatric controls of your children and the User access to it does not imply an obligation on the part of Suavinex to guarantee the accuracy, adequacy, suitability or completeness of its contents.

Despite the collaboration of medical professionals in the drafting and configuration of our content, Suavinex will not be responsible for the decisions taken from the information contained in the application or can guarantee in any way that the information accessed is suitable for your specific case, updated, or complete, so we recommend you consult your doctor any decision. Likewise, Suavinex is not responsible for the possible inappropriate use that Users make of this application, nor for the information transmitted through it to third parties.

7.2 General:

Unless the Law expressly determines otherwise, Suavinex is not responsible for damages of any nature that may be caused to the User from accessing and browsing the Application such as errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious programs, although it undertakes to adopt all necessary protection measures to prevent this type of situation from occurring.

Suavinex puts all the means at its disposal for the proper functioning of the Application, responding only to the damages that the user may suffer as a result of its use when such damages are attributable to a negligent or negligent act of society. The User acknowledges and accepts that the use of the Application is made at his / her own risk and responsibility.

Suavinex is exempt from any type of liability that may arise from:

  1. The information published in your Application, provided that this information has been manipulated or introduced by a third party outside the organization of Suavinex, as well as any damage caused by third parties through illegitimate interference beyond the control of the Application and that are not attributable to Suavinex . This section will also apply to comments made by third parties in forums or comments enabled in their case for the participation of Users, who nevertheless must follow the rules of participation that may be communicated.
  2. Unavailability of the Application. This tool has been designed to be operational 24 hours a day, 365 days a year, however, Suavinex can not guarantee that specific types of errors will not occasionally occur that may condition and limit its operation at certain times. The errors in the access to the application, as well as the interferences, omissions, interruptions, lack of availability or operation, computer viruses, breakdowns and / or disconnections in the operational functioning of this system or in the equipment and computer equipment of the Users,
  3. Suavinex does not assume any commitment regarding the quality and availability of the service, considering that access to the application sometimes requires services and supplies provided by third parties whose reliability, quality, continuity and availability can not be guaranteed directly by Suavinex at all times. For this reason, access to the application may be suspended, canceled or inaccessible at certain times. In this sense, Suavinex declines all responsibility for damages or losses of any kind caused to the User due to failures or disconnections in the telecommunications networks.
  4. Delays or blockages in use caused by deficiencies or overloads of the Internet or in other electronic systems.
  5. Suavinex not responsible for damages of any nature that may be due to lack of accuracy, quality, interoperability, completeness, functionality, current, as well as errors or omissions that may suffer the information and services contained in the Application .
  6. The existence of links, as instruments or technical linking devices that allow the User to access other pages and Internet portals does not presuppose the existence of agreements with the managers or holders thereof, nor the recommendation, promotion or identification of Suavinex with the content provided. Suavinex is not responsible for the damages caused by the illegality, quality, outdated, unavailability, error and uselessness of the contents and / or services provided by such "links",
  7. At any time and without prior notice to the User, Suavinex may carry out the temporary suspension of services in its Application due to updates to the website or its contents, technical problems or causes of force majeure.
  8. Suavinex does not control, in general, the use that users make of the Application. In particular, it can not guarantee that Users use the service in accordance with the law, these General Conditions, morality and generally accepted good customs and public order, nor that they do so in a diligent and prudent manner. The User assumes that the access and navigation through the Application is carried out in any case under his own responsibility, so that he will adopt the protection measures that are convenient in order to minimize the effects and risks of his navigation,

8. Services and content outside the Suavinex application:

Suavinex reserves the right to make available to the User certain linking devices that allow access to Websites managed by third parties. In any case, Suavinex states that the function of the links that may appear in the application is only informative and to extend the information available to the User, although Suavinex does not guarantee or be held responsible for its accessibility, operability, functioning and content, nor suggests, invites or recommends the visit to them, so it will not be responsible for the result that in these cases is obtained.

In any case, it is expressly stated that the existence of the link in its case does not presuppose or imply in any way the existence of any relationship between Suavinex and the owner of the Web site to which access is provided, nor acceptance by part of Suavinex of the content of the same or the services that through this can be offered.

In relation to these links, Suavinex will act, in accordance with the terms of Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSI) as a provider of intermediation services, in accordance with article 17 of the same, so that only you can be held responsible for the content of linked sites to the extent and proportion in which, even knowing the illegality of the content thereof, has not proceeded diligently to deactivate the link incorporated in your case. With all this, in those cases in which the User considers that a link has been introduced to an external Site whose content is illegal or in any way prejudicial to morality,

9. Rules for user participation in the publications of the page and the blog:

In case that from the Application you have access at any time to the Suavinex Blog or other pages or tools of Suavinex in which you can participate directly and / or post comments, our "Rules for User Participation in the Page and the Blog will be applicable. ", That you will be able to know in the clause specially provided for that purpose that we provide you on our website and which you can access from the following link" Rules for User Participation in the Page and the Blog ",

In any case, it is expressly stated that the comments published exclusively reflect the opinion of the Users, being the only ones responsible for their content, of which Suavinex is not responsible or identified with it, although it is committed to periodically review the content of the interventions to guarantee the User that the use made of the platform is in accordance with and complies with these conditions, eliminating any intervention that does not comply with them.

10. Legal information and communications

In compliance with Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the identification data of the service provider are made known to you:

EXCLUSIVAS RIMAR SL, (Hereinafter, Suavinex) company of nationality Spanish company with registered office in the Las Atalayas Industrial Estate, in Rublo Street, SN Plot R84-94, CP 03114 of Alicante and provided with CIF B03074093. It is duly registered in the Commercial Registry of Alicante on Sheet A13748 Volume 1446 Folio 205.

Telephone: 965 28 74 11 suavinex@suavinex.com

For the purpose of contacting our company, we inform you that you can do so through the aforementioned data.

Unless otherwise indicated, any type of Communication that the User wishes to make to Suavinex in relation to these Conditions must be made in writing, with specific indication of the action that is intended to be carried out, and will be sent by email or by mail to the directions previously indicated.

In the event that the query or communication you wish to make is related to the protection of your personal data, please send it by ordinary mail to the attention of our legal department. If you prefer to direct this type of consultations by email, please use the following address: email: privacidad@gruposuavinex.com

11. Data protection.

The Data Protection Policy is reflected in the Privacy Policy section of the Suavinex Link Application, which can also be consulted.

12. Industrial and intellectual property.

All the contents of the Application understood by these as merely enunciative texts, photographs, graphics, images, drawings, sounds, audio and video, icons and other information, audiovisual content, as well as its technology, software, links, brands, logos , combinations of colors, structure and design, selection of elements used as well as their graphic design and source codes and all those elements that in some way condition the appearance, operation, content, architecture and image of the application (Hereafter, also, Rights of industrial and intellectual property of Suavinex) are protected by intellectual or industrial property rights of which Suavinex is the holder or legitimate licensee,without it being understood that the User has been assigned any of the exploitation rights over them beyond what is strictly necessary for the correct use thereof.

currently known or likely to be used in the future and to be subject to legal protection. All of the foregoing elements are protected by intellectual or industrial property rights of which Suavinex is the owner or legitimate licensee.

All of the above Industrial and Intellectual Property Rights, as well as trademarks, trade names or other distinctive signs are the property of Suavinex or of third-party licensors of which Suavinex has received an authorization for use, without it being understood that access to the Application on the part of a User attributes to him any right on the mentioned marks, commercial names and / or distinctive signs.

By virtue of the provisions of the Law on Intellectual Property, the copying, reproduction, transfer, storage, distribution and public communication, including the way it is made available, of all or part of the contents of the Application are expressly prohibited. commercial purposes or in any other way, in any support and by any technical means, without the previous authorization of Suavinex. The User undertakes to respect the rights of Intellectual and Industrial Property owned by Suavinex when the use of the contents of the site is expressly prohibited with the following exception: It is possible to capture or make a copy of the materials presented in this notice on a single computer or device print copies of these pages for non-commercial and private personal use only, with the unavoidable condition of maintaining the copyright and trademark notices as there they appear and following the restrictions indicated above. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages and applications of Suavinex. Any modification or use of the materials for any other purpose will constitute a violation of the rights of Suavinex, who reserves the right to initiate any action against this violation. with the inescapable condition of maintaining the copyright notices and trademarks as they appear therein and following the restrictions indicated above. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages and applications of Suavinex. Any modification or use of the materials for any other purpose will constitute a violation of the rights of Suavinex, who reserves the right to initiate any action against this violation. with the inescapable condition of maintaining the copyright notices and trademarks as they appear therein and following the restrictions indicated above. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages and applications of Suavinex. Any modification or use of the materials for any other purpose will constitute a violation of the rights of Suavinex, who reserves the right to initiate any action against this violation. circumvent or manipulate any protection device or security system that was installed in the pages and applications of Suavinex. Any modification or use of the materials for any other purpose will constitute a violation of the rights of Suavinex, who reserves the right to initiate any action against this violation. circumvent or manipulate any protection device or security system that was installed in the pages and applications of Suavinex. Any modification or use of the materials for any other purpose will constitute a violation of the rights of Suavinex, who reserves the right to initiate any action against this violation.

Likewise, it is forbidden to take any action regarding the systems necessary for the operation and access of the Application and the services available therein, as well as the performance of any act of exploiting them.

In general, Suavinex reserves all rights of any type that have not been expressly granted to the User in this document. The access and use of the platform does not grant any right, expectation or ownership to the User in relation to the previous ones.

13. Modifications of the site and nullity of contents:

Suavinex reserves the right to modify the conditions specified herein at any time. The validity of the aforementioned conditions will be based on their exposure and will be valid until they are modified by others.

If any of these Conditions or any provision of a Contract were declared null and void by a final decision by the competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.

These Conditions and any document expressly referred to in them constitute the entire agreement between the Parties in relation to the object of the Contract. With your acceptance, as well as with the acceptance of the Suavinex Link Privacy Policy, the User accepts the same and proceeds to the creation of your account and use of the developed application. In relation to this and as reported in the Privacy Policy, the User consents to the sending of emails and communications to the email provided in order to confirm the creation of their account and manage their use of the Application.

14. Right of exclusion

Suavinex reserves the right to deny or withdraw access to the Suavinex Link Application, the Website, the Blog and / or the services offered without prior notice, on its own or by a third party, to those users who fail to comply with the terms of the present Legal Notice.

15. Applicable law

These general conditions are governed in all cases by Spanish law.

16. Jurisdiction

Without prejudice to other rights that may correspond to the user, as a consumer, in accordance with the regulations of Consumers and Users, this Privacy Policy is subject to the judges and courts of the city of Alicante, and without prejudice to any right that the User may have as a consumer and user.

Suavinex reserves the right to pursue the breach of these conditions, as well as any improper use of its application, exercising all civil and criminal actions that may correspond by law.

Terms of use of suavinex smart products in connection with the suavinex application account and other external assistants:

Thank you very much for choosing a Personal Smart Product (Hereinafter, the Product) of EXCLUSIVAS RIMAR, SL, a company belonging to the SUAVINEX Group of Companies (Hereafter, Suavinex).

In this sense, we inform you that the Product you have purchased has been configured to offer you various possibilities of use, configuration and maintenance thereof, which can be managed through your account in the Suavinex Link Application, which you must install in your case on your mobile device. Also, you can also link your Product through your account in the Application with external voice assistants, through the linking process in each relevant case.
Regardless of the above, we inform you that the product you have chosen can also work manually, without needing to be connected to your account in the application (although this may imply a lesser use of all the available functionalities).

For the purposes of these Terms and Conditions, they will apply and refer exclusively to the relationship between the Product and your account in the Suavinex Link Application, as well as the relationship between the Product, your Account in the Application and various Assistants managed by third parties, referring in a global way to the previous relationships such as Services.
In relation to the above, in the event that you wish to manage the Smart Product purchased through your account in the Suavinex Link Application, you must follow the following steps:

  1. Download the Suavinex Link Application on the desired mobile device.
  2. Create a User account in the Suavinex Link Application, accepting the Legal Terms and Conditions of the same, as well as the Privacy Policy that this entails.
  3. Connect the Suavinex Smart Product purchased with your account in the Suavinex Link Application as indicated in the user manual.
  4. Once the Product is connected to your account in the Application, you can also connect it with voice assistants and other tools developed by third parties, after completing the relevant linking process in each case.

1. Data of the marketer:

The producer responsible for the development and commercialization of the Product purchased is EXCLUSIVAS RIMAR SL, (Hereinafter, Suavinex) company of Spanish nationality with registered office in the Las Atalayas Industrial Estate, in Rublo Street, SN Parcela R84-94, CP 03114 of Alicante and provided with CIF B03074093. It is duly registered in the Commercial Registry of Alicante on Sheet A13748 Volume 1446 Folio 205, its corporate purpose being the manufacture and marketing of childcare, hygiene and cosmetic products.

Telephone: 965 28 74 11
Email: suavinex@suavinex.com

In order to contact our company, we inform you that you can do it through the contact data previously indicated. Unless we tell you otherwise, any communication you wish to make to Suavinex in relation to these conditions must be made in writing, with specific indication of the action that is intended to be carried out, and will be sent by email or by mail to the directions previously indicated.

In case the query or communication that you want to transmit is related to the protection of your personal data, we ask you to send it by ordinary mail to the attention of our legal department. If on the contrary you want to send us this type of consultations by email, please, contact us by writing an email to privacidad@gruposuavinex.com

2. User

For the purposes of these Conditions, any individual will be considered a User, whether natural or legal person, who, having acquired a Smart Product of Suavinex, voluntarily decides to connect the same with his account in the Suavinex Link Application, as well as with any type of external voice assistant enabled for this purpose.

The connectivity between the Product purchased, the Suavinex Application account and the external assistants will imply the full and unreserved acceptance of each and every one of the general conditions included in this document and others that are additionally provided, so if the User is not satisfied with them should refrain from continuing in the process of connection in which it is immersed.

These terms are subject to changes and updates, so it is the User's responsibility to review them each time they make use of the Products and functionalities activated, this Notice may be modified according to the interest of Suavinex. Nevertheless, Suavinex will inform and publicize the substantial modifications of these terms that could affect the User's rights to give the latter the possibility of knowing them in advance.

The User agrees to use the Product purchased in accordance with these Terms and Conditions of Use as applicable, as well as any other notice or recommendation that is brought to their attention, always in accordance with current legislation and regulations. of coexistence, morals and public order commonly accepted.

3. Product warranty:

We inform you that the acquisition of any Product is governed by the guarantee given to the same according to the current national regulations on consumer protection in the territory where it is marketed.

4. Access and use of services:

By accepting the following terms, you obtain an exclusive and non-transferable right to use the connection services of the Suavinex Smart Product purchased with your Account in the Suavinex Link Application and, if desired, with the available external voice assistants, all of which through the installation and creation of an account in the Suavinex Link Application, and subject in any case also to the Privacy and Legal Terms of the Application, as well as to the Terms and Conditions of this document.

5. Validity

The conditions described herein will apply from the moment of acceptance by the User of these terms and conditions, and will continue in force as long as it continues to use the acquired Smart Product and maintains the connectivity of the same with its account in the Application and / or in its case with the external device to which it has been linked.

However, Suavinex may at any time suspend or terminate such functionality in a generic or particular way for each User, in case it considers that it has used the Services contrary to good faith or these terms and conditions. From both moments, the User will no longer be authorized to access and use the Services.

6. Software updates:

Suavinex reserves the right to update or modify the software used in the design and configuration of any of the Services without prior notice to the User, who must accept such updates automatically. Any new update or modification thereof will be governed in its entirety by these Terms and Conditions.

7. Prior notices:

7.1. Privacy

The privacy policy governing the use of the Services is available and can be viewed through this link: Privacy Policy, all without prejudice to the Privacy Policy of the Suavinex Link Application, related to the creation of the Account. of the User in the application and the data housed in it.

7.2. User Content

The content of the User stored in your account of the Suavinex Link Application will be governed by the terms and conditions available in the Legal Notice of the same and its corresponding Privacy Policy.

In the event that, through the Services described herein, the User is allowed to upload or create new content, said Party is the only responsible party for the material created, as well as the use and content that is made of it.

7.3. Services provided by third parties:

If during the use of the Services the User accesses or downloads a service, application, tool or good supplied by a third party outside of Suavinex, the use, download and / or installation thereof will be guided by its own terms and conditions, without Suavinex be responsible for the content of them.

8. Use of services

Given that the use of the Application in connection with the acquired Smart Product requires the creation of a User account, it assumes responsibility for registration, being responsible for providing truthful and lawful information, as well as updating it in case of being convenient. As a result of this registration, the User will have an account and password of which he / she will be the owner, undertaking to make a responsible and confidential use of it. Likewise, any type of data related to an activity that takes place through the use of your Account will be considered confidential.
Suavinex reserves the right to limit the number of different accounts that can be associated with the same intelligent Product for its connectivity with it.

As a User, you state that you are over 18 years of age and that you have the legal capacity to contract. Otherwise, you will not be able to create an Account in our Application and therefore you will not be able to carry out the connection process between your Suavinex Smart Product and it.

The User undertakes to make appropriate use of the foregoing, as well as to use the Services diligently and in accordance with the requirements of these own terms and conditions and any other communication regarding them, as well as in accordance with to the law, this Legal Notice, public order, good morals, morals and good faith.

By making use of the account in the application in connection with Suavinex Smart Products acquired, as well as connecting them with any voice assistant and / or any other external assistant outside Suavinex, the User accepts and agrees to respect the present Terms and Conditions, as well as additionally the Terms and Conditions of Use of the Application for the creation and use of the account and the Terms and Connections of Use and connection with the external device to which it has been linked.

Without prejudice to the foregoing, by using the above you agree to (a) make use of the Services without contravening any type of law, regulation or applicable court order, as well as for unlawful or abusive purposes; (b) use the foregoing only for the purposes provided by Suavinex in the Product's user manual; (c) not use them in a way that could harm Suavinex and / or any other natural or legal person related to this Party; (d) not contravene or manipulate the security of the foregoing or introduce into them any type of computer virus or malware, whatever it may be, that interferes with, modifies, manipulates or in any way affects the security and configuration of the Products, the Link application or connection services configured.

Likewise, the User agrees to comply with any type of requirement or restriction that Suavinex communicates or imposes in relation to the previous ones at any time, even after the acceptance of these Terms and Conditions, as well as to collaborate to avoid that any third party performs any act that contravenes or infringes the same.

9. Limit and exclusion of liability

Unless expressly stated otherwise by the Law, Suavinex is not liable for damages of any nature that may be caused to the User from the access and use of the above Services, including errors or omissions in the contents, lack of availability of the same ones or the transmission through these of virus or malicious programs, although it is committed to adopt all the protection measures necessary to try to avoid that this type of situations take place.

Suavinex puts all the means at its disposal for the proper functioning of the Services responding only to the damages that the User may suffer as a result of its use when such damages are attributable to a malicious or negligent act of society. The User acknowledges and accepts that the use of the Services is carried out at his own risk and responsibility. 


Also, Suavinex provides the services described "as is" are available at all times, so that the user can not in any way depend on the opportunity and availability of them at any particular time.

Suavinex is exempt from any type of liability that may arise from:

  1. The unavailability of the Application or the connectivity between the Product and the same. In this regard, we inform you that this tool has been designed to be operational 24 hours a day, 365 days a year, however, Suavinex can not guarantee that certain types of errors that can condition and limit its operation do not occur. at certain times. The errors in the access to the application, as well as the interferences, omissions, interruptions, lack of availability or operation, computer viruses, breakdowns and / or disconnections in the operational functioning of this system or in the equipment and computer equipment of the Users,
  2. Suavinex does not assume any commitment regarding the quality, time in operation and availability of the service, nor with respect to its access available in any country, considering that access to the application sometimes requires services and supplies provided by third parties whose reliability, quality , continuity and availability Suavinex can not directly guarantee at all times such as w-fi connections, internet service providers, computers, mobile devices, cabling, etc. For this reason, access and use of the Services may be suspended, limited, canceled or impossible at certain times. In this sense,
  3. Delays or blockages in the use of the Services caused by deficiencies or overloads of the Internet or in other electronic systems.
  4. Suavinex not responsible for damages of any nature that may be due to lack of accuracy, quality, interoperability, completeness, functionality, current, as well as errors or omissions that may suffer the information and services contained in the Services .
  5. The existence of links, as instruments or technical linking devices that allow the User to access other pages and Internet portals does not presuppose the existence of agreements with the managers or holders thereof, nor the recommendation, promotion or identification of Suavinex with the content provided. Suavinex is not responsible for damages caused by the illegality, quality, outdated, unavailability, error and uselessness of the contents and / or services provided by such "links", nor guarantees the absence of viruses and other malign elements that may alter their computer systems, which excludes their responsibility for damages and / or alterations that may occur in these cases.
  6. At any time and without prior notice to the User, Suavinex may carry out the temporary suspension of the Services due to updates to the website or its contents, technical problems or causes of force majeure.
  7. Suavinex does not control, in general, the use that users make of the Application and the Services. In particular, it can not guarantee that users use the above in accordance with the law, these General Conditions, morality and generally accepted good practices and public order, nor that they do so in a diligent and prudent manner. The User assumes that the access and use of the Services is done in any case under his own responsibility, so that he will adopt the protection measures that are convenient in order to minimize the effects and risks of his navigation and use,
  8. In addition to the above, Suavinex does not assume any responsibility in relation to the accuracy of the data provided by the Services, the execution of the orders received by them, the quality and functionality of the connection between the various devices, accounts and assistants, the storage of the data provided to them, nor regarding the reliability of the resulting notifications.

Notwithstanding the foregoing, and to the maximum extent permitted by applicable legislation, Suavinex does not assume any responsibility for any damage caused as a result of the User's use of the Services.

10. Industrial and intellectual property.

Suavinex is the owner of all the contents included in any of the aforementioned Services, understood by these as merely enunciative texts, photographs, graphics, images, drawings, sounds, audio and video, icons and other information, audiovisual content, as well as as its technology, product software, programming, links, brands, logos, combinations of colors, structure and design, selection of elements used as well as its graphic design and source codes and all those elements that in some way condition the appearance, operation, Content, architecture and image of the Services (Hereinafter, also, Industrial and Intellectual Property Rights of Suavinex) These contents,are protected by intellectual or industrial property rights of which Suavinex is the owner or legitimate licensee, without which any of the exploitation rights over them can be understood to be transferred to the User beyond what is strictly necessary for the correct use thereof in accordance with this document.

All of the above Industrial and Intellectual Property Rights, as well as trademarks, trade names or other distinctive signs are the property of Suavinex or of third-party licensors of which Suavinex has received an authorization for use, without it being understood that access to the Application on the part of a User attributes to him any right on the mentioned marks, commercial names and / or distinctive signs.

By virtue of the provisions of the Intellectual Property Law, the copying, modification, display, execution, publication, dissemination, reproduction, transfer, storage, distribution and / or public communication, including the method of making them available, are expressly prohibited. of all or part of the contents of the Services in a manner different from that authorized in these Terms and Conditions, nor for the realization of any commercial purpose or in any other way, in any medium and by any technical means, without authorization. previous of Suavinex.

The User agrees to respect the rights of Intellectual and Industrial Property owned by Suavinex in the use of the Services. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed in the previous ones. Any modification or use of the materials for any other purpose will constitute a violation of the rights of Suavinex, who reserves the right to initiate any action against this violation.

Likewise, it is forbidden to take any action regarding the systems necessary for the operation and access of the Application and the services available therein, as well as the performance of any act of exploiting them.

11. Modifications of the terms and nullity of contents:

Suavinex reserves the right to modify the conditions specified herein at any time. The validity of the aforementioned conditions will be based on their exposure and will be in force until they are modified by others, without the need for specific notification to the User for that purpose.

In the event that the update of the terms implies a substantial change of the present conditions, it is possible that the User is expressly notified by sending a personal notification, in order to inform him / her regarding the content and effects thereof.
If any of these conditions were declared null and void by a final decision by the competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.

These Conditions and any document expressly referred to in them constitute the entire agreement between the Parties in relation to the subject matter of the Contract, including those cited by reference, among others, and without limitation, the Agreement on privacy and Data Protection available through link.

12. Applicable law and jurisdiction

These general conditions are governed in all cases by Spanish law.

Notwithstanding other rights that may correspond to the User, as a consumer, in accordance with the regulations of Consumers and Users, this Privacy Policy is subject to the judges and courts of the city of Alicante, and without prejudice to any right that the User may have as a consumer and user.

Suavinex reserves the right to pursue the breach of these conditions, as well as any improper use of its application, exercising all civil and criminal actions that may correspond by law.

Texto original